Privacy policy

PRIVACY POLICY

Overview
Welcome to Tohfa Cutestuff. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit an enquiry.

By using our website, you agree to this Privacy Policy.

1. Information We Collect
We collect only the information you voluntarily provide through enquiry forms, such as:

  • Name

  • Business Name

  • Phone Number / WhatsApp

  • Email Address

  • City / State

  • Product Requirements

We do not collect any sensitive financial information.

2. How We Use Your Information
We use your information only to:

  • Respond to your enquiries

  • Share product details and quotations

  • Process wholesale orders

  • Communicate via WhatsApp, email, or phone

  • Improve our customer service

We do not use your data for spam or unrelated marketing.

3. Data Protection
We take reasonable measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing
We do not sell, rent, or trade your personal information.
Your data is only shared internally with our team or trusted service providers required for order processing (such as courier services).

5. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and understand website performance. These do not identify you personally.

6. Data Retention
We retain your information only as long as necessary to manage enquiries or business relations. You may request deletion of your data anytime.

7. Your Rights
You can request:

  • Access to your data

  • Correction of incorrect information

  • Deletion of your data

  • To stop receiving communications

8. Third-Party Services
Our store is powered by Shopify. Some data may be processed through third-party tools required for website operation and order management.

9. Updates to Policy
We may update this Privacy Policy from time to time. Continued use of our website means you accept any changes.

10. Contact Us
For any privacy-related concerns:
📧 tohfacutestuff2016@gmail.com
🌐 tohfacutestuff.com