Privacy Policy

Welcome to Tohfa Cute Stuff ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website at tohfacutestuff.com or place a wholesale order with us.

By using our website or placing an order, you agree to the collection and use of information in accordance with this policy.

When you visit or interact with our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address when you place an order or fill out a contact form.
• Business Information: Business name, GST number, and type of business (retailer, event planner, etc.) for wholesale verification.
• Order Information: Products ordered, order quantities, and payment details (processed securely via Shopify — we do not store card details).
• Device & Usage Data: IP address, browser type, pages visited, time spent on site, and referral URLs — collected automatically via cookies.
• Communication Data: Messages you send us via WhatsApp, email, or the contact form.

We use the information we collect to:

• Process and fulfill your wholesale orders and send order confirmations.
• Communicate with you about your order status, dispatch updates, and delivery.
• Verify wholesale eligibility and maintain business partner records.
• Respond to your inquiries and provide customer support.
• Send promotional updates, new product launches, and seasonal offers (you can opt out at any time).
• Improve our website, products, and services based on usage patterns.
• Comply with legal obligations and prevent fraudulent transactions.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Logistics Partners: Shipping and courier companies to fulfill and deliver your orders.
• Payment Processors: Shopify Payments and other secure gateways to process transactions.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets.

We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies help us remember your preferences, analyze website traffic, and serve relevant content.

You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal obligations).
• Opt out of marketing communications at any time.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

If you have any questions or concerns about this Privacy Policy, please contact us: