Shippingpolicy

Welcome to Tohfa Cutestuff. We aim to deliver your wholesale orders safely and on time across India. By placing an order with us, you agree to the terms outlined in this Shipping Policy.

  1. ConfirmedOrder and payment received
  2. Processing2–5 business days
  3. DispatchedTracking sent to you
  4. Delivered3–10 business days
Coverage

Pan India shipping

We provide Pan India shipping for all wholesale orders.

Processing time

2–5 business days

  • Orders are processed after confirmation and payment.
  • Standard processing time is 2–5 business days. It may vary based on order size and product availability.
Delivery time

Check your delivery window

5–12 daysapprox. from order confirmation, in business days
Processing2–5 days
Delivery after dispatch3–7 days

Metro cities: 3–7 business days after dispatch. Other locations: 5–10 business days after dispatch. Delivery times are estimates and may vary due to courier delays or external factors.

Shipping charges

Weight, volume, location

Shipping charges are calculated based on order weight, volume, and delivery location. The final shipping cost will be shared at the time of order confirmation.

Order tracking

Track in real time

Once your order is shipped, tracking details will be shared via WhatsApp or email so you can track your shipment in real time.

Delays

Beyond our control

We are not responsible for delays caused by courier companies, weather conditions, strikes, or other unforeseen circumstances. However, we always try to ensure timely delivery.

Damaged or missing items
48 hrs

If your order arrives damaged or with missing items, please contact us within 48 hours of delivery with proper photos and details so we can assist you.

Address accuracy

Double-check your address

Customers are responsible for providing correct shipping details. We are not liable for delays or losses due to incorrect addresses.

Questions about your shipment?

For any shipping-related queries, write to us.